Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to The Pour House. By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or using the site with the permission of a parent or guardian. You agree not to use the site for any unlawful or harmful purposes.

We may update or modify these Terms at any time. Continued use of the site means you accept any changes.

2. Ordering & Payment

When you place an order, you agree that:

  • All information you provide is accurate and complete

  • You are authorized to use the payment method provided

  • Payment must be received before an order is prepared

We reserve the right to refuse or cancel an order for any reason, including suspected fraud or errors in pricing or availability.

3. Food Quality & Safety

We take pride in preparing fresh, high-quality food. If you experience an issue with your order, please contact us immediately so we can assist you.

Because all food items are perishable, we cannot accept returns, and refunds are subject to our Refund Policy.

4. Cancellations

Orders may be canceled before preparation begins. Once your order is being prepared, cancellation may not be possible.

5. Allergens & Dietary Information

While we do our best to accommodate dietary needs, all food is prepared in shared kitchen spaces. We cannot guarantee that any item is free from allergens, including but not limited to:

  • Nuts

  • Gluten

  • Dairy

  • Soy

Customers with severe allergies should exercise caution and contact us before ordering.

6. Website Content

All content on this website—including menus, logos, images, and text—is the property of The Pour House and may not be used or reproduced without permission.

We make efforts to keep our online menu and information accurate, but availability and prices may change at any time.

7. Limitation of Liability

To the fullest extent allowed by law, The Pour House is not liable for:

  • Any damages resulting from incorrect use of our website

  • Any illness, injury, or damages resulting from failure to follow safe food-handling practices after pickup or delivery

  • Any indirect, incidental, or consequential damages

Your sole remedy for issues with an order is covered under our Refund Policy.

8. Privacy

Your privacy is important to us. Any information you submit through this website is handled according to our Privacy Policy. We do not sell customer information.

9. Third-Party Services

Our website may link to third-party platforms (such as online ordering or payment systems). We are not responsible for the content, policies, or performance of these external services.